Today we will learn about Lotte Card Customer Center. It seems that many people are looking for the customer service phone number for various reasons, such as card inquiries or loss. In fact, it is most convenient to connect with a counselor and ask questions directly. Let me explain now.
Lotte Card-Customer Center
Lotte Card Customer Center
At the Lotte Card Customer Center, you can leave a variety of inquiries, including online customer consultation, consultation through ARS number, loss report, and card reissue. Those who are comfortable using the phone can use ARS, and those who are uncomfortable can use online customer consultation through the website.
If you look at the website, you will find frequently asked questions, email consultations, and consultations for disabled members, so you can use them in a convenient way.
Lotte Card-Customer Center
Lotte Card-Customer Center
Lotte Card-Customer Center
Lotte Card Customer Center
Lotte Card Customer Center Phone Number
Now, let’s organize the phone numbers of Lotte Card Customer Center. Since they are divided by category, I will make a table below so you can view them easily.
Domestic phone number
Main phone number: 1588-8100
Financial Services 1588-8200/1577-8200
Lost, limit approval 1588-8300
Quick call for card application: 1577-8700
Automobile/Credit Loan 1899-7112
Consultation for the visually impaired 1522-2452
This is the domestic service information among the Lotte Card customer center phone numbers. If so, please note that we will also explain what the agent connection time is.
✔️ Consultant connection: Weekdays 09:00~18:00
✔️ Loss report, release, and voice phishing damage report: 24 hours a day, 365 days a year
Domestic standard ARS usage fee information
-Landline: same price of 39 won per 3 minutes for local/long distance calls
-Mobile phone: Based on the applicable mobile carrier usage fee
Overseas phone number
Customer Service 82-2-1588-8100
Report loss, approval 82-2-1588-8300
82-2-2280-2400
The Lotte Card customer service phone number above can be used overseas.
Lotte Card Customer Center Frequently Asked Questions
Below are frequently asked questions from the Lotte Card Customer Center. Since it is a collection of questions that people ask a lot, you may be able to find answers to your own questions.
Lotte Card-Customer Center
Lotte Card Customer Center
On this page, there are various categories such as card application or use, overseas use, billing, and payment. There is a search box at the top. If you enter the keyword you are curious about, you will be able to find it.
I think basic inquiries can be answered on the FAQ page without having to make a phone call.
Go to Lotte Card Customer Center>>
Disabled member consultation information
Lotte Card-Customer Center
Lotte Card Customer Center
The Lotte Card Customer Center also provides counseling for disabled members. Services can be divided into services for speech and hearing impaired members and services for visually impaired members.
sign language consultation
This is a service that allows hearing-impaired members who have difficulty receiving consultation over the regular phone to make a video call with a sign language counselor.
✔️ Operating hours: Weekdays 09:00~18:00
✔️How to use
1. Video call through C-Talk video phone
-Dedicated phone number for sign language consultation: 070-7451-9980~1
-Call charges: Free calls within the network during the C-Talk video call period
2. Run the IMO app on your phone and make a video call to the number dedicated to sign language consultation.
3. Consultation with a sign language interpreter and simultaneous interpretation is available through the Korea Intelligence Information Society Promotion Agency.
-Korea Information Society Agency’s Sonmal Joint Center: 107 without area code
-Can only be used by mobile phone, cannot be used by landline phone
✔️ Digital ARS
-A service that allows members with language/hearing impairments to receive consultation while directly looking at their mobile phone screen
-Operating hours: 24 hours (counselor connection 09:00~18:00)
-How to use: 1588-8100
Visual Impairment Counseling Service
✔️ Dedicated consultation center
-Card consultation service provided through a dedicated counselor
-Exclusive number: 1522-2452
-Operating hours: 09:00~18:00
✔️ Verbal ARS
-A service where visually impaired members can receive immediate guidance by telling them what service they want.
-Operating hours: 24 hours (counselor connection 09:00~18:00)
-How to use: 1588-8100 → Individual member number 1 → Select ARS by voice number 3
finish
Lotte Card-Customer Center
Lotte Card
So far, it has been time to learn about the Lotte Card customer service phone number. I think it would be most convenient to call directly because it can be easily resolved by contacting a representative. For those who have difficulty connecting by phone, it would be a good idea to check the website for email consultation or frequently asked questions.